Last updated: 20/05/2026
Business name: Zeus Renovations
Email: zeusrenovationscardiff.co.uk
Phone: 07479551399
Company number: 15591962
These terms and conditions apply to your use of this website and to renovation, refurbishment, repair, installation, maintenance, and home improvement services supplied by Zeus Renovations
By using this website, requesting a quote, accepting an estimate, booking work, or instructing us to begin work, you agree to these terms.
Zeus Rrnovations provides home renovation and property improvement services, including but not limited to:
The exact services we provide to you will be set out in your written quote, estimate, proposal, invoice, or written agreement.
Any quote, estimate, proposal, or price we provide will be based on the information available to us at the time.
A quote is a fixed price for the work described, unless stated otherwise.
An estimate is an approximate price based on the expected work, materials, labour, and time required. The final price may change if the work required is different from what was originally expected.
Our quote or estimate will usually set out:
It is your responsibility to check that the quote or estimate fully reflects the work you want us to carry out before you accept it.
A contract is formed between you and us when you confirm acceptance of our quote, estimate, or proposal, either in writing, by email, by signing a document, by paying a deposit, or by otherwise clearly instructing us to proceed.
Once a quote has been accepted, any changes must be agreed in writing.
We may require a deposit before booking work, ordering materials, or reserving labour.
Unless otherwise agreed in writing:
If payment is late, we may pause work, delay further attendance, or withhold completion documents until outstanding sums are paid.
We reserve the right to charge reasonable costs incurred in recovering overdue payments.
Where we supply materials, fixtures, fittings, or products, we will take reasonable care to ensure they are suitable for the agreed work.
Some materials may vary slightly in colour, shade, texture, finish, grain, or appearance. This can happen with natural materials, batch-produced products, tiles, timber, stone, paint, and other finishes.
Where you ask us to order bespoke, made-to-measure, custom, or special-order items, you may be responsible for the cost of those items once ordered, unless they are faulty or not as described.
If you choose to supply your own materials, products, fixtures, or fittings, you are responsible for making sure they are suitable, available on time, and free from defects. We are not responsible for delays, defects, faults, or extra costs caused by customer-supplied items.
If you ask us to change the agreed work, add extra work, alter materials, or change the specification, this may affect the price and completion date.
We will confirm any change in writing where practical. Additional work may be charged separately.
Examples of changes include:
We are not required to carry out additional work unless we agree to do so.
Home renovation work can reveal issues that were not visible before work started. This may include damp, rot, mould, damaged plaster, unsafe wiring, poor previous workmanship, structural issues, plumbing faults, asbestos, hidden pipework, or uneven surfaces.
If unexpected issues are found, we will let you know as soon as reasonably possible. Additional work, materials, time, or specialist contractors may be required and may result in extra charges.
We are not responsible for hidden defects or pre-existing issues that could not reasonably have been identified before work began.
You must provide safe and reasonable access to the property at the agreed times.
You are responsible for ensuring that:
If we cannot access the property at the agreed time, we may charge for wasted time, travel, or rearranged appointments.
You are responsible for:
Unless agreed otherwise in writing, we are not responsible for applying for planning permission, building control approval, or other formal approvals.
We will take reasonable steps to carry out work safely and professionally.
You must not enter active work areas unless we confirm it is safe to do so. You must follow any reasonable safety instructions we give while work is being carried out.
Where construction work is carried out for a homeowner, health and safety duties may apply under the Construction Design and Management Regulations 2015. For domestic clients, certain duties usually pass to the contractor or principal contractor.
We will try to start and complete work within the timescales agreed with you. Any dates given are estimates unless we confirm in writing that a date is fixed.
Delays may occur due to:
We will not be liable for delays caused by matters outside our reasonable control.
We will carry out our services with reasonable care and skill.
Where goods or materials are supplied as part of the work, they will be as described, fit for their normal purpose, and of satisfactory quality, subject to normal wear and tear, correct use, and any manufacturer’s limitations.
Nothing in these terms affects your statutory rights.
After completion, you should inspect the work and notify us promptly of any issues.
If there is a genuine defect in our workmanship, we will be given a reasonable opportunity to inspect and put the matter right.
We are not responsible for:
You must not arrange for another contractor to alter or repair our work without giving us a reasonable opportunity to inspect the issue first, unless urgent action is needed to prevent damage or danger.
Any guarantee we provide will be stated in writing.
Manufacturer warranties for products, appliances, fixtures, fittings, or materials are provided by the manufacturer, not by us. We may assist with warranty information where reasonable, but we are not responsible for the manufacturer’s decision or warranty process.
Any guarantee may be void if:
We may cancel or suspend work if:
If we cancel due to your breach of these terms, you may remain responsible for costs already incurred.
We are responsible for losses you suffer that are a foreseeable result of our breach of these terms or our negligence.
We are not responsible for:
Nothing in these terms excludes or limits our liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or anything else that cannot legally be excluded.
We maintain appropriate insurance for the work we carry out. Details can be provided on request.
You are responsible for making sure your own buildings and contents insurance is suitable for renovation work being carried out at your property.
We may ask to take photographs or videos of completed work for our records, portfolio, website, social media, or marketing.
We will not publish images that clearly identify you, your address, or private personal details without your permission.
If you do not want us to use photographs of your project for marketing, please tell us in writing.
The content on this website is provided for general information only.
You must not:
We may update, remove, or change website content at any time.
We try to keep the information on this website accurate and up to date, but we do not guarantee that all content will always be complete, current, or error-free.
Images, examples, case studies, and descriptions on this website are for general illustration only. The exact specification, finish, price, and availability of services or materials will depend on your quote.
This website may contain links to third-party websites. We are not responsible for the content, security, or availability of third-party websites.
We will handle your personal information in line with our Privacy Policy.
We may use your details to respond to enquiries, prepare quotes, manage bookings, carry out work, issue invoices, and communicate with you about your project.
If you are unhappy with our work or service, please contact us as soon as possible using the details above.
Please provide:
We will review your complaint and aim to respond within a reasonable time.
If a dispute arises, both parties agree to try to resolve it through clear communication first.
If the issue cannot be resolved, either party may consider mediation, alternative dispute resolution, or court proceedings.
These terms do not affect your statutory rights.
These terms are governed by the laws of England and Wales.
The courts of England and Wales will have jurisdiction, unless consumer law gives you the right to bring proceedings elsewhere in the UK.
